First impression is the last impression. In today’s world of communication telephone is the most frequently used medium where one gets first impression for another, an individual answering the phone is the brand ambassador of the organization or for himself and if he fails to create that first great impression, its repercussions would be quiet lasting.
As a recruiter, you initiate the communication process with your clients/ candidates for recruitment purpose by making a call. So how do you make your ace calls? That is by incorporating the superior phone communication skills. This training program coaches individuals on making that first great impression over the phone.
Objectives
- Improvement in Overall Telephonic Communication Skills
- Back to Basics phone skills
- Completing the entire call cycle easily
Learning Outcomes
After attending participants will be able to:
- Open the all appropriately
- Listen effectively
- Handle objections effortlessly
- Develop the questioning skills
- Close call in the right manner
